1 INTRODUCTION Lack of service delivery is a vital topic that is addressed by countless residents and government officials. Therefore, distinct methods are needed to ensure that services are provided under local government guidance. The purpose of this essay is to discuss the reasons why governments begin to adopt alternative service delivery mechanisms. This will be achieved by providing definitions of precise concepts while also considering technological improvements as alternative methods of service delivery. Furthermore, this essay will recognize, together with suitable examples, the acts carried out by voluntary associations and private contractors in promoting the competent and effective capacity to provide services.2 DEFINITIONS OF CONCEPTS This essay will provide definitions of the terms that will be used and some concepts that will be used be used frequently to improve and provide the reader with a greater understanding of the essay.2.1 Public AdministrationAccording to Villanueva (Internet source 2013)Public administration involves government officials or public servants who apply particular policies and approaches within a sphere or specific level of government, normally at the local government level. Public administrators must guarantee and promise that all aspects of a particular policy or approach in a State are met and correctly implemented. 2.2 Service Delivery According to (Lennan, 2008) service delivery is the provision of public goods or social, economic or infrastructural services. services to those in need. The Education and Training Unit (internet source 2009) defines this as the offering or ability to provide basic services to the public and these have a "direct and immediate" consequence and impact on..... .. in between a la carte… toilets, water, electricity and also municipal services such as subsidy payments.8 CONCLUSION The above discussion outlines some of the very few reasons why governments are starting to adopt alternative service delivery mechanisms to ensure better delivery of the service. This has been achieved by explaining some vital concepts in alternative service delivery whilst providing a better understanding of what alternative service delivery is. This essay also recognizes the role played by voluntary associations and private contractors in alternative service delivery mechanisms. Furthermore, this essay illustrates the concept of alternative service delivery mechanisms through the use of e-governance, i.e. the use of modern technology in the public sector to create better communication between government and civil society, giving time same power to civil society..