The topic of organizational change can bring up many different emotions along with a feeling of stress for all employees and leadership of an organization, and Parkway Nursing Care is no exception. Founded in 1972 with just two nursing homes in Phoenix, Arizona, Parkway Nursing Care became an established company and began turning a profit in the 1980s. However, in 1993, venture capitalist Robert Quine changed the low-key approach by investing a large amount of money into the Parkway expansion. Say no to plagiarism. Get a tailor-made essay on "Why Violent Video Games Shouldn't Be Banned"? Get an Original Essay The company now has nearly 30,000 employees and has grown from owning 180 homes in 2000, to owning 220 facilities in the southwestern region of the United States. Having won numerous awards for its achievements, Parkway was one of the best healthcare facilities in its region. As the Baby Boom generation ages, Parkway understands that we need to be fully equipped for this growing need. However, with the need for expansion and increased government scrutiny, Parkway Nursing Care is starting to feel pressure to provide more documentation, otherwise it could face a reduction in funding. What does the data suggest about injuries, accidents, absences and employee turnover? to you? Is there any cause for concern about the direction the company is taking? The data provided provides a statistical representation of the issues faced by Parkway Nursing Care. In the figure, we show the frequent increase in each category listed, such as injuries per staff member, incidents per patient, certified absences per staff, and other absences per staff, year over year. From 2000 to 2009 the number of patients increased, however there is statistical evidence raising concerns in all categories. For example, as the number of patients increased, incidents per patient also increased. Additionally, as injuries per patient have increased, injuries per staff member have also increased. Additionally, the number of injuries per staff member has led to an increase in certified absences per staff. According to statistical evidence, it is necessary to care about the direction of the company. As the organization continues to expand, the rate of failures, such as slip-and-fall injuries, medication errors, and other incidents, has also increased, impacting the efficiency of staff members. That said, to effect change, Parkway Nursing Care must place greater emphasis on the health and well-being of both staff and patients. For example, Parkway could implement a wellness program for employees. In this program, employees could choose from different wellness techniques such as mindfulness training, parenting career coaching, and emotional intelligence development training. By implementing this program, Parkway would demonstrate its commitment to employees by helping them find balance in their personal and professional lives. To support patient well-being, Parkway could create a patient-centered care program. In this program, nurses and other staff members would complete a daily activity outside of the nursing facility with the opportunity to involve family and friends. By implementing daily activities, this could reduce the anxiety they feel when they are in the facility. The company will make some significant changes based on the AI ​​process and mostof change efforts are associated with resistance. What are the most common forms of resistance and what would you expect to see at Parkway? Typically, an employee has an emotional and behavioral attachment to established work routines. However, an organization experiencing a massive transformation will face resistance to change. Types of resistance to change may be obvious and sudden, such as reduced efficiency and complaints. Other types of resistance to change can be more difficult to recognize, which can lead to an unexpected and severe reaction such as resentment, rebellion and resignation. According to the case provided, there is a conflict between younger and older healthcare workers regarding the potential change of some operations of the organization. First, shift manager Maxine Vernon had been with Parkway for 15 years. According to her, because the government closely monitors staffing levels, management hires younger staff members who do not care for patients as well as they should. Additionally, younger healthcare workers would like an electronic method of documenting patients because they can type faster than they write, while older healthcare workers are committed to the paper-based process because they believe changing the system would require more work. Resistant and not ready for change, elderly healthcare workers are unwilling to break free of old habits. Another form of resistance present at Parkway is implicit or delayed. Staff members who have worked with Parkway Nursing Care for more than a decade and have created an emotional bond with the company were unhappy with the actions of HR and management. Additionally, there are younger staff members who have joined the organization and are already looking for other employment due to the amount of physical and emotional stress that has taken place. However, after employees voiced their concerns and HR made significant changes to the AI ​​process, Parkway is taking steps to eliminate unnecessary routines and programs to improve the organization's performance. Given the board's desire to re-energize the workforce, what advice would you provide for creating a leadership strategy? What leadership behaviors should nursing home managers and nursing supervisors demonstrate? In efforts to reinvigorate the workforce, there are several tips we would provide when creating a leadership strategy. First and foremost, Parkway Nursing Care should emphasize core values ​​such as compassion, dignity and integrity, while creating a fun and productive environment that is beneficial to all employees. For example, during the onboarding process, Parkway might ask managers to walk employees through the facility so they can understand the environment. Second, management should ensure that all employees share the same vision to provide quality care to all patients and for the company to achieve its mission and goals. For example, Parkway Nursing Care is a nursing facility that caters to the physical and emotional needs of seniors, so values ​​such as compassion, respect, teamwork, and integrity are all vital traits one must possess in this field of work. Understanding emergencies happen, Parkway can develop an on-call procedure. For example, if an employee needs to be absent from work due to illness or a family emergency, whoever is on duty at the time must report to work within 30 minutes. Third, while addressing load concerns.