The construction site was located in a central area of ​​a large south-eastern city, crossed by city streets, public services and immediately adjacent to medium and high-rise buildings. Almost all of the work had to be constructed within temporary piling structures to limit settlement of adjacent structures. The construction contract had seven workspace release phases and nine completion milestones, each milestone having its own damages penalty. The construction contract was valued at $10 million and had a duration of 545 calendar days. After completion of the work, the contractor filed a claim for $5.5 million and $1.1 million in interest. The authority subsequently rejected the request and the contractor, in accordance with the contract, submitted a request for arbitration to the American Arbitration Association. Following the contractor's issuance of the demand letter, the parties agreed to resolve the dispute through negotiation” (Ray,