7-Eleven Inc. is one of the leading chains in the convenience store/retail industry. 7-Eleven was founded in 1927 in Dallas, Texas. It is the largest mover in the world and has expanded faster than any convenience store. It also has many stores with gas stations that cost less than the competition. (http://mbacase.blogspot.com) The name 7-Eleven originated in 1946 because the stores were open from 7 a.m. to 11 p.m. 7-Eleven has changed a lot since it began offering 24/7 customer service. Now it has become the one-stop shop, where customers can get their products quickly. (http://franchise.7-eleven.com) Manages and franchises convenience stores worldwide. It has been the leading franchise in the convenience store industry for 46 years. (http://franchise.7-eleven.com) 7-Eleven is part of an international chain of convenience stores that operates under 7-Eleven Japan Co. Ltd. The Japanese company's U.S. branch has its headquarters in A building of the Arts Plaza in downtown Dallas, Texas. (http://corp.7-eleven.com) 7-Eleven is located in many different countries. Some of the largest markets are Japan, United States, Canada, Philippines, Hong Kong, Taiwan, Malaysia and Thailand. They all have very similar 7-Eleven stores from inside to outside. The company entered franchising in 1964, also signing its first licensing agreement in the United States in 1968. 7-Eleven operates more than 9,400 stores in Japan and Hawaii. (http://franchise.7-eleven.com) The first 7-Eleven store is located in the Oak Cliff section of Dallas, Texas. (http://corp.7-eleven.com) This is also where the corporate headquarters is located and where 7-Eleven franchisees and employees go for training. 7-Eleven sells fresh...half paper...attempted to have diverse employees since the September 11, 2001 incident. They have encouraged all races to become franchisees and also have a lot of diversity in the corporate offices. Keyes, CEO of 7-Eleven, said, “America was built by immigrants who came here to live the American dream.” (http://www4.gsb.columbia.edu/) 7-Eleven makes people's dreams come true by owning a business and expanding into the business sector. Motivation and Teamwork 7-Eleven focuses on teamwork and encourages all franchisees to train each employee to be a leader rather than a follower. As a 7-Eleven employee, I was always told to dream as if I would one day be a franchisee of a 7-Eleven store. Another thing the company tells owners to consider is hiring someone who would one day become an affiliate. Managers are expected to give extrinsic rewards and be a charismatic leader.