TitleInvestigation of the impact of e-tolls/e-tags on daily commuters in the Johannesburg metropolitan areaKeywordsJohannesburg metropolitan city, unemployment, poverty , road users, impacts , e-tolls, motorists, sanral, price and fare increase, improvement, corruption.IntroductionThe majority of road users have opposed the implementation of e-tolls since its implementation began in June 2010 , and since then there has been no social unrest regarding this issue because the citizens of Johannesburg feel forced to pay for what they did not ask for. This study seeks to identify the challenges that the sanral department has faced since implementing these facilities in the Johannesburg region as a sign of improvement in the capital Gauteng. In this research proposal there is an orientation and a problem statement in which I will focus on the issues that have arisen with the implementation of e-tolls, then I will follow an outline of a hypothesis; which follows the research questions and objectives; followed by the significance of the study and the limits on which this study will be limited; and finally there will be the ethical considerations and the description of the chapters. Orientation and Problem Statement Since the implementation of e-tolls began, there has been social unrest where it is the public against the government where the public feels that the government is robbing them by charging extra for using the road and think that the government has avoided their opinion in implementing electronic tolling facilities. It is bad enough that people have to pay taxes, water, electricity and all other essentials that have been implemented by the government. Opposition to electronic tolling is not just about sup...... middle of paper.... .. what materials are taken. There are a number of issues that are involved in the system of ethical conduct in research. Voluntary participation, a principle that requires that people are not forced to participate in research. Informed consent, the participant must be fully informed of the procedure and risks associated with the research and must give consent to participate. Harm to participants, participants must not be placed in serious situations where they may be at risk of either physical or psychological harm as a result of their participation. Chapter Outline Chapter 1: Introductory Orientation and Problem Statement Chapter 2: Theoretical Overview of the Impacts of e-tags /Electronic Tolls on Citizens of the Metropolitan City of Johannesburg Chapter 3: Electronic Tolls in South Africa and their Effects on Society Chapter 4: Research Design empiricalChapter 5: Conclusions and recommendations