IndexSystem PlatformTechnical AnalysisEconomic AnalysisGlamping Organizational AnalysisAs the team studies a development strategy for Glamping World, it is important to consider all potential development options including custom development, a packaged system, or outsourcing. When considering custom development, it is evident that this method would not be the most beneficial option for Glamping World. Glamping World's demand is not unusual and there are no current employees with the technical skills to design and generate a system. Although Glamping World has the capabilities to develop these skills, there is no expert project manager or strategies to work on this internal development. There is also a time aspect, implementing a custom development system would take too long, so it is not a viable option. The final option the team looked at for Glamping World was software outsourcing. Say no to plagiarism. Get a tailor-made essay on "Why Violent Video Games Shouldn't Be Banned"? Get an Original Essay Glamping World's primary need is to improve customer relationships, inventory management, and a basic ordering system to effectively capitalize on sales and minimize expenses. Glamping World only has a seasonal client base, so only needs seasonal project skills during peak seasons. While outsourcing is a reasonable option given the system development process, the team has decided that the best development option for Glamping World is to implement a packaged system. Glamping World's business needs are common to many companies in different industries, so a horizontal application would be ideal. The office manager would be able to coordinate with the package system providers, ensuring that it will be implemented in a short amount of time. The package system is the ideal solution for Glamping World. System Platform Along with the development strategy, the team evaluated the various system platforms that Glamping World could potentially choose to run its business, ultimately narrowing it down to web-based systems and Windows systems. based systems. With the Windows-based system there are many advantages such as data security due to the internal system and server and low operating costs. Furthermore, Internet access is a big issue for many businesses, while for Windows-based systems it is not. Although a Windows-based system has advantages in many areas, this platform has several disadvantages. Due to software and hardware requirements, there is an existing compatibility issue. Windows-based systems require a large amount of computer capacity, resources, and hardware. With this platform, it is also more susceptible to data loss due to limited backup options. With Glamping World's operations and needs, a web-based system would be best suited due to easy online access, reduced need for high computer skills and resource requirements. Web-based systems are common, so there is a possibility that it is reliable due to testing done by previous users. Glamping World would benefit from the web-based system due to scalable features for peak seasons. To run a web-based system, both internet and computer security are required, which could pose a challenge for Glamping World. There must be a relationship of trust with the supplier to protect any information Glamping World may have about its customers. Web-based systems will also have an ongoing cost in terms oflimited accessibility and flexibility. Due to the added value and essential functionality of the web-based system, the team advocates for Glamping World to implement this system platform. Type of systemThe type of system required by Glamping World is fundamental for the choice of the chosen implementation software. Vertical and horizontal applications are the two types of systems analyzed. Vertical applications are developed to manage information requirements for a specific type of business. The horizontal application can be used by many different types of organizations. Vertical applications can be advantageous because they increase efficiency and allow for fewer users. It allows a company to have a competitive advantage through customizable capabilities that can be modified and adapted to the needs of the organization. With Glamping World's current and future operations, it is not necessary to have such a specific system design when horizontal coverage is all its business needs. Vertical systems have many disadvantages, including integration difficulties, the need for additional IT upgrades and services, and high implementation costs. Having a wide range of software, horizontal applications are more applicable for small businesses, such as Glamping World, due to pricing, compatibility and reliability. A disadvantage of the horizontal application is the common platform which would not be specific to Glamping World's type of business. Glamping World has the potential to take advantage of the horizontal application and use all the features it offers. The team concluded that a horizontal application would be most beneficial to Glamping World. Technical Analysis From the beginning, Glamping World's technical operations were flawed and inefficient. Transactions are currently recorded in an Excel document, which is cross-referenced when updating inventory. If this Excel document is not accurate, Glamping World is unable to make correct predictions. Glamping World has difficulty maintaining daily operations, which leaves no time for strategic planning. When performing a technical analysis, the team must consider the risks involved in current operations and select an information system (IS) that can help mitigate those risks and expand opportunities. The risks associated with current hardware, software and network factors will allow the team to choose the best system. Glamping World's seasonal tourism/retail business would require a system to be implemented quickly to avoid disrupting seasonal sales. The team decided that the horizontal application of a packaged software system would provide these capabilities. Glamping World would benefit from the short implementation times and business management potential of this application. After evaluating Glamping World's requirements, the team recommends ERPAG, a cloud-based ERP system. Glamping World's technical requirements include inventory management, transaction (sales) management and, most importantly, customer relationship management. ERPAG will enable the inventory management process to be efficient and accurate. Inventory will be recorded Just in Time (JIT), i.e. almost at the same time as it was processed, avoiding stock-outs. With accurate inventory tracking, buyers can better observe trends and manage their supply accordingly. With current transactional and customer relationship processes, Glamping World cannot handle the amount of traffic and will not be able to expand under these conditions. Unlike an employee who processes all transactions,ERPAG can be better managed from the office or via mobile device with the sales management system. Currently, Glamping World attracts customers primarily on a return or referral basis. The CRM system will classify and manage the current customer base and help with customer expansion. The team suggests using the CRM customer portal to advertise services and promote the vision. A website will bring awareness to potential purchases by monitoring high traffic on the website. ERPAG can be accessed on mobile devices anywhere in the world, which will be useful if you use computer. This software is also pairable with Google applications, including Calendar, Mail, Drive, and more. Any potential software or hardware crashes will be automatically backed up by the cloud-based system. However, since ERPAG is a web-based application, the team recommends GlampingWorld has access to high-speed Internet for best results. Economic Analysis The ERPAG system is recommended for addressing operational issues within Glamping World. There are numerous costs and benefits, both material and immaterial, that the system can bring to the company's activity from an economic point of view. First, ERPAG will bring many benefits that Glamping World is looking for. An advantage of the new system is that it can accept orders from customers after the 5pm closing time with its sales management functionality. Customer experience will be improved as it will be more convenient to place an order at any time. Additionally, when customers place an order request, ERPAG can automatically check inventory and apply discounts for low-priced products and loyal customers. The system can meet the requirements of a “lean and mean” ordering process by decreasing the need to hire more employees, reducing hiring and overtime costs. Another benefit that ERPAG will bring is a customer and inventory database that is easy to access, manipulate and import data from existing Excel files. By having a customer database, ERPAG allows Glamping World to create a loyalty program. For example, there would be an automatic discount percentage for every customer who spends over a certain amount. Additionally, the Shopping Suggestions feature also suggests additional products based on the items in your cart and recommends a list of products based on past purchases. These two features would increase purchasing opportunities and increase sales for Glamping World. Furthermore, by having the Shipping feature, the system allows shipping to be an option and electronically forwards the shipping information to the third-party transportation company. An online payment gateway, which allows different types of credit cards, would create convenience for customers by having different payment methods. Additionally, the Inventory feature would address various information integrity issues. The information system automatically updates the inventory level and sends a low inventory alert when the level drops below a set number. There is an optional automatic purchase order creation feature, where the system will reorder items when the current inventory is less than a selected value. Additionally, Glamping World may increase its ability to monitor its suppliers via the Multiple Suppliers feature. This feature has built-in logic that performs AHP analysis to consider multiple attributes and costs of each supplier. Finally, with the new information system in place, the company can receive and record customer invoices automatically and electronically. Although the benefits are significant for.