IndexComments on the organizational structureTraining programAnalysis of the management functions of the organizationComments on the organizational structureDivision of labor. The structure of Bank of Punjab is divided into divisions and these divisions are further divided into offices. This type of structure helps the management to successfully control the activities of the bank. Each division is responsible for its own obligations. Say no to plagiarism. Get a tailor-made essay on "Why Violent Video Games Shouldn't Be Banned"? Get an original essay on Span of Control. The control range between various level structures is obviously characterized. Each office reports to the focal division and subsequently this focal office reports to the headquarters. Communication. Communication between authoritative offices is simple. Level and vertical correspondence between divisions is exceptionally workable. Internship activity plan. Introduction to the branch where I did my internship: The operations of the branch are controlled by the branch manager and the operations manager. The branch staff consists of the branch system administrator, operations staff (including Grade I officer, Grade II officer, Grade III officer and a cashier). There are 8 employees currently working at Bank of Punjab Internship Start and End Dates: I started my internship on 28 May 2017 and it ended on 9 July 2018 Name of the department in which I received training and duration of my training: The duration of the internship program was six weeks. The branch staff was very cooperative. They gave me training in all departments of the branch i.e. account opening, customer care department, remittance department and clearing department. Training Program The Training Program section is based on my observation, experience and rotation during my internship at Bank of Punjab Limited. The duration of my internship was six weeks. I was rotated to Operations department where I joined many sub operational departments like, Remittances, Account Opening, Accounts Departments, Customer Service Department. The activities carried out by me are as follows. Account opening department: I worked in the account opening department for two weeks. In the account opening department I learned about the account opening procedure. The account opening officer explained the process of the account opening procedure to me. It was my first experience in Bank of Punjab. I have gained complete knowledge and process about account opening. I was introduced to the seven different types of accounts that could be opened at the Bank of Punjab. The accounts in particular are: i. PLSii Savings Account. Account for seniorsiii. Gharaylooiv Savings Account. Ziada Munafa Savings Account. PLS-Saving Profit plus Accountvi. Corporate Premium Accountvii. Supreme Savings Account (PLS)viii. Supreme Savings Account (FCY)ix. Business Premium AccountThe basic requirements for opening an account are as follows. The basic requirements for opening an individual account are:i. CNICii. Source of incomeiii. National Tax Code (optional)iv. Letter from the person's employer The basic requirements for opening a partnership account are:i. Partnersii CNIC. Partnership Actiii. National tax code certificate (optional) iv. Company letterheadThe basic requirements for opening a company account are:i. CNIC of the Director(s) Statuteiii. Articles of associationiv. National tax code certificate (optional)v. Company letterhead Next in this department, the lady has meentrusted with the task of guiding new customers to the account opening department and filling in the forms for opening new accounts. For an individual account I filled the account opening form and wrote the source of income provided by the person who wants to open an account. A copy of the CNIC and report of your blood group are required for next of kin. I also filled out the joint account opening form and the corporate account opening form. This is very complicated as far as documentation goes. I did my duty. I filled out a large number of account opening forms and provided guidelines to customers and also explained to them the types of accounts offered by the bank. Compensation Department: My check was filled. Sign up in the register. Completed payment slips for the check. Postmark on the check and main entry in the register, return of the check noted in the register and clearing stamps attached to the outgoing checks. Three stamps attached to the outgoing check 1-Bank Cross 2-Clearing Stamp 3-Payee's Account Only. In the next few days these stamps will be placed on the back of the check. Remittance Department: I am now moving to the Remittance Department. The remittance department plays an important role in the rotation of the clients' fund. In the remittance department, I was introduced to the various tools used to transfer funds from the branch to other banks. Payment order is a tool used to transfer money within the same city. The customer has to fill out a form providing all the necessary information about the place where the money is to be transferred, his name, contact details, etc. Payment for the order payment for the order can be made either by cash or by check. The Draft Application is a tool through which you can send money out of town. The outgoing demand draft is used to transfer money out of the city, while the incoming demand draft is submitted by customers to collect money from a branch. This department of the Bank is responsible for issuing new check books to account holders. When the customer receives the new checkbooks, he must sign the new checkbook. Stamps are used if the account is opened in the name of a company. I guided some people who wanted to pick up the new checkbook on behalf of the original account holder. I explained that the original account holder has to come and pick up the checkbook himself. I also had some checkbooks stamped by customers and gave them their new checkbooks. Check stamps and recording of payment order issuance are also done by meCash department: In that department I learned many things like bill collection and deposits of cash and checks are also done by cashier and issuance of fresh banknotes to the public. Collections and payments to customers placing cash in the vault as per the master circular of the state bank relating to the cash department. The cash must be divided into categories 1-land 2-Reissueable 3-unsorted and the last fresh. On daily basis the cashier balances his counter and his vault and after all I check his register or voucher which is executed by him throughout the whole day. Analysis of Management Functions of Organization Planning to Determine Organizational Objectives and Means to Achieve Them: Decision Making Punjab Bank following Group Decision Making. At the head office level: The president of the bank is the chief executive officer of the organization. He is the President of the Board of Directors. The Council isresponsible for defining policies and implementing decisions. The Board of Directors also gives due importance to the proposals submitted to it by the field officials from time to time, while framing policies in the interest of the Bank. We can say that there is a democratic atmosphere and environment for decision making. At the regional office level: The regional business leader chairs the regional management team (RMT). All decisions are made collectively by RMT. All five regional heads of the department are members of this team. At branch level The branch manager makes decisions in association with the branch operations manager and other staff members. Current strategies of the organization The main objective and purpose of a commercial bank is to earn profit. Punjab Bank's current strategy is to give more loans in the commercial and retail sector due to high mark-up rate. BOP has a great advantage in disbursing salaries to public employees. This scheme has improved the profitability of the bank. Organization: Organizational design. Organizational design is the process of developing an organizational structure. Organizational design is the process of developing or changing the structure of an organization. It involves decisions on six key elements: job specialization, departmentalization and chain of command, span of control, centralization/decentralization, and formalization. Organizational hierarchy chart (designation wise). Decentralization IT is a centralized organization. BOP is a decentralized organization to the extent that decisions made at lower levels are made within an overall set of policies, procedures, and rules, with uncovered decisions left to the discretion of lower-level managers. Formalization. One of the newest concepts in organizational design is team-based structure, which is an organizational structure composed of work groups or teams that carry out the organization's work. BOP also has high departmentalization and greater formalization. Work specialization. Job specializations: The degree to which the work needed to achieve organizational goals is divided into various jobs. In job specialization tasks in an organization are divided into separate jobs. Another term for this is division of labor. The BOP emphasizes job specialization and job specification. Managing Change and Innovation Managing change in your organization is a difficult process. This is because strategists typically consider a single variable instead of the holistic view of the organization. In today's world, perhaps the most frequent and common trigger for organizational transformation is technology. This transformation occurs due to the revolution of the production process, information and communication technologies or other processes such as demand management and order fulfillment. It is technological innovation that significantly leads to greater efficiency in value chain activities, especially in the primary and support activities of the value chain. Bank of Punjab is focusing on managing the change environment and innovations. Change Management Program: BOP has initiated an ambitious change management program to further train its employees to meet the challenges of today's needs. Training new staff: Training and development are the core HR issues, which will ultimately improve BOP customer service and help BOP to.