Consumer protectionIn this guide I will clarify many issues regarding consumer protection, the first issue I would like to clarify is what consumer protection consists of. Consumer protection is about protecting ordinary people who purchase goods and services from being sold defective goods or poor-quality services by unreliable traders. Everyone has some basic legal rights if a product or service is found to be misdescribed, of poor quality or not fit for purpose. There are five main consumer protection laws that serve to protect these rights, they are:1. The Sale Of Goods Act 1979 and 1995 (protects the consumer from faulty or poor quality goods)2. Supply of Goods and Services Act 1982 (service standards are protected by this act)3. The Consumer Protection Act 1987 (relating to price and safety)4. The Trade Description Acts of 1968 and 1972 (protect consumers from misleading information)5. Consumer Credit Act 1974 (protects the consumer when buying on credit) Now that you have a bit of knowledge of what consumer protection is, I would like to put you in a situation and show you how a consumer can react to a situation in the most effective way if circumstances relating to consumer protection arise. With a little knowledge of consumer protection laws, a person can make the most of a situation. For example, if you purchased a cabinet or set of cabinets for your kitchen and opened the package and started building it however, while you are building your...... middle of paper ......rather than criminal mattersCriminal law the part of the legal system that relates to the punishment of people who break the lawComplainant a person who demands something which they believe belongs to them or who have the right to Complain when someone says something is wrong or unsatisfactory Consumer protection noun [ U] the protection of buyers of goods and services against low-quality or dangerous products and advertisements that deceive people Defendant a person in a legal case who is accused of doing something illegal Law a rule, usually made by a government, that is used to regulate the behavior of a society, or the entire system of such rules: Legislation law or set of laws suggested by a government and made official by a parliament Crime an illegal act; a crime: