You're getting feedback from your team about what customers are saying about the organization. Frontline employees are the first your customers see when they enter your organization. You can select the right person who will demonstrate enthusiasm for their work and be friendly. You have the biggest impact on employee retention and motivation. It gives you a way to grow with your employees, having good insight into individual employees and the team, while providing support and motivation. The connection between the manager and the frontline team is more effective and feedback from the team is provided often. When your frontline teams trust each other and help each other through challenges, you see a big difference in skills, communication, production, and it encourages each of them to want to work together as a team. As a team leader, you will feel empowered and appreciated and will achieve better results than before. The key to improving any performance is motivating your frontline employees. With the help of the support of an effective manager, it will help your team leaders and frontline employees gain self-esteem, realize the full potential of what they need, trust, respect from