IT management also prepared UPS for BCP-DR to avoid downtime. UPS's IT infrastructure allowed customizations to incorporate customers' unique functional requirements. UPS also reduced application development time by reducing rework. Created reusable modular applications. UPS has been very receptive to the opportunities IT creates to enhance its core business. Even after this period UPS failed to keep up with every valuable system development request. In 2000, UPS had a major share in domestic integrated package delivery services, but had an insignificant share in international ones, although the international market was growing at a double-digit pace. Therefore, UPS management decided to allocate IT resources to the most strategic opportunities and preserve them appropriately through the infrastructure