1. Conflict AnalysisThe troubled situation of JVC can be attributed to the severe conflict between Ellen and Jack, which subsequently caused another aggravating conflict.a. The main conflict was between Ellen Moore and Jack Kim, with the following symptoms: - They had contentious issues "during the first few weeks because they were clearly treading on each other's territory." Ellen knew she was co-lead of the project with Jack, but Jack believed he was solely responsible for the project for SI. In fact, the members of the Korean team have always followed Jack's instructions which are different from Ellen's. Jack also became angry when, returning from a business trip, he saw that the team members had simply followed Ellen's instructions. Here they were in conflict over who gave instructions to team members (perceived mutually exclusive goals). - Jack wanted to carry out a market research study, which, according to Ellen, was outside the scope of the project and could have delayed the progress of the SI. Here, they were conflicted about what the scope of the project was (perceived mutually exclusive events). - The conflict between Ellen and Jack is a dysfunctional conflict as it was hurting the company's business (one month behind schedule). - The conflict escalated to the level that Ellen had no choice but to make Jack lose face by interrupting him and disagreeing with him in public. Subsequently, Jack behaved very unprofessionally during dinner, creating a hostile environment towards Ellen. - The conflict between Ellen and Jack was caused by the following sources: • Perceived negative changes: Jack was told daily that he was the sole project manager, while Ellen came up with the idea of ​​co-project manager. When they met... in the middle of the paper... the right path. Furthermore, Andrew's good image in the eyes of the client will help the team convince him not to request further out-of-scope work, which is delaying the entire process.d. Top management should establish a proper conflict control system to follow the work process of not only this team but also the entire company. This joint venture company was still in a non-discriminatory phase for the multicultural organization. Therefore, the top management should also set up a process to develop the company towards the multicultural stage to avoid further problems. One of the first things is to harmonize the different cultural values ​​between Americans and Koreans in terms of power distance. Staff should not always follow their supervisor's instructions without critical thinking. This style does not work well in a highly professional environment such as consulting.